FAQs

Our courses and advanced tests

> How do I book my test?

Booking your test is easy. You can book online here or you can call our Customer Care Team on 0300 303 1134

> What do I get for my £149 programme cost?

£149 covers: your membership of the local IAM group; your observed rides or drives; your How to be a better rider / driver handbook; the Advanced Test fee; and one year’s IAM membership. If you are taking the advanced riding programme you may be asked to make a contribution to your observer’s fuel costs. If you would like more information on this please click here.

For more information on what you get for your £149 for cars click here, for bikes click here.

> What is the difference between Skill for Life and Skill for Life fast track?

Skill for Life Fast track is available for Drivers only. This is available on demand and is essentially the Skill for Life package delivered over 2 half days by an IAM D&S Fleet Trainer followed by the IAM Test. If you’d like to discuss this in more detail then contact the Customer Care Team on customercare@iam.org.uk

> How long will it take to complete the Skill for Life programme?

This is dependent on your current driving abilities, but typically this is between 6-8 observed runs at regular intervals over a 3-6 month period. Your observer should be able to give you a good indication of this when you have your first observed run or drive.

> What's involved?

Click here to view what is involved in the Skill For Life programme.

Click here to see our Ten Top Tips to successfully passing the test

IAM membership

> How do I become a member of the IAM?

Full membership of the IAM is reserved solely for drivers and riders who have passed the IAM advanced test or who qualify by exemption (by holding another recognised qualification).

You can become an Associate member of the IAM by purchasing our Skill for Life course.

Affiliate membership is free for the first year and offers a simple, convenient way to keep in touch with the IAM until you are ready to take one of our courses.

> Where do I find my membership number?

You will need to email the Customer Care Team at customercare@iam.org.uk to obtain your IAM membership number, please give as much information as possible, i.e., second initial, date of birth, address etc.

> How do I renew my membership?

In order to renew online you must log into your IAM online account and access your profile. You will then be presented with a few options, one of which is “purchase my renewal”. Alternatively you can call into our Customer Care Team on 0300 303 1134 - they'll be happy to take your renewal over the phone at the website price.

If you would like to renew and your membership has lapsed over 12 months then you will need to call in and we can easily update this for you.

The IAM website

> How do I login to my IAM account online?

From the website's main menu, click on 'Member Sign-in' and enter your username, which is your membership number (excluding any zero’s) with a small m in front. Your password should be your surname all in lower case.

The benefits of IAM membership

> Will I get cheaper insurance?

Once you have passed the advanced test you are entitled to a quote from our affiliated insurer IAM Surety. Insurance quotes are based on a number of factors and so this is not something that we can guarantee, but IAM Surety are able to beat other quotations 90% of the time.

Over 30,000 IAM members benefit from cheaper insurance through IAM Surety.

Our local group network

> How do I find my local group?

Click here, enter your postcode and press go. This will then bring up details of your local group, who will be more than happy to answer any questions you have regarding your course and the group itself.

Need more help?

Didn’t find what you were looking for? If your question wasn’t here please email our Customer Care Team and we will get back to you as soon as possible.

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Call us now on:
0300 303 1134