Privacy statement

IAM means the IAM Group of companies. A list of the companies within the IAM Group can be obtained from the IAM address below.

The IAM is committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998 and aim to maintain consistently high levels of best practice in our processing of personal data.

How we use information you provide us

The IAM and affiliated local groups will use the information you provide on this form to process your enquiry and for related purposes. Transfer of your records may be made between the IAM and its affiliated local groups. We do not share this information with any third parties. If you have provided an email address we will send you information on our work within road safety. If you do not find this information useful please unsubscribe on receipt or online.

Third parties may deliver some of our products to you or provide all or part of the service requested by you. In these instances, whilst the information you provide will be disclosed to them, it will only be used for the administration of the service provided and to maintain management information for business analysis.

Any contact made by the IAM to you through the provided contact details will be to discuss, amend or update your account with us.

If you provide us with credit or debit card details in order to pay for a service or product, we will keep such details secure and ensure that the details are only used further with your consent and/or for the purposes of any appropriate refunds.

Your consent

Before you provide any data to us, we will endeavour to make it clear why we need it. Sometimes we may need sensitive personal data (an example might be motoring convictions). When this is required we will obtain your consent first. Otherwise, by providing us with information, either orally or written, or by using our website, you consent to the collection, use and processing of this information by the IAM to provide and send you information about their services.

How we use cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on The IAM uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online or access any areas reserved for registered users.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.

Please see our comprehensive notice on our use of cookies.

Disclosure of information to third parties

We may disclose some or all of the information collected from you if required to do so by law or other legally binding obligation.

Subject access requests

You have a statutory right of access to accessible personal and/or sensitive personal data that we hold about you. In order to exercise this right, your application must be in writing for security reasons. Please write to the:

Data Protection Officer at IAM House, 510 Chiswick High Road, London W4 5RG.

Please refer to the information you wish to see giving dates if possible, and enclose your cheque for £6.00 payable to Institute of Advanced Motorists Limited. We will not administer Subject Access Requests by a third party unless accompanied by a written authority of the individual who is the subject of the request.

For further information on the IAMs data protection policy, please contact the:

Data Protection Officer, IAM House, 510 Chiswick High Road, London W4 5RG


Links within this site to other websites are not covered by this Data Protection and Privacy policy.

Related Links

The Information Commissioners Website.